Shipping policy
Effective Date: July 21, 2026
The Briar Team, LLC ships to customers within the United States. Below are the details regarding processing times, shipping methods, and delivery estimates.
Processing Times
Orders are typically processed within 1 to 2 business days. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Destinations
We currently ship only to the 50 United States. We do not ship to PO Boxes or APO/FPO addresses.
Shipping Options
— Standard Shipping: 5–7 business days after processing.
— Expedited Shipping: 2–3 business days after processing.
Estimated Delivery
Delivery times are estimates and not guaranteed. Delays may occur due to carrier issues, weather, or other factors beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on the weight of your order and the selected shipping method. Shipping costs are non-refundable.
Tracking
Once your order ships, you will receive an email with a tracking number. Please allow 24 hours for the tracking information to update.
Lost or Damaged Packages
If your package is lost or damaged, please contact us within 2 weeks of the expected delivery date. We will investigate the issue with the carrier and assist you.
Contact Us
The Briar Team, LLC · 4570 Orange Blvd, Sanford, FL 32771, United States · 📞 (407) 321-2773 · ✉️ info@poisontime.com